Privacy Policy
Your privacy matters. Here's exactly how we collect, use, and protect your data on College Insiders.
Last updated: March 1, 2026
Information We Collect
- Account information: name, email, phone number, college details
- Profile data: academic interests, target colleges, extracurriculars
- Usage data: session logs, chat transcripts (encrypted), booking history
- Device data: browser type, IP address, and general location for security
How We Use Your Data
- To match students with relevant mentors based on interests and goals
- To process bookings, payments, and session scheduling
- To improve platform features and personalize recommendations
- To send transactional emails (booking confirmations, reminders)
Data Security
- All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Chat messages are end-to-end encrypted between participants
- Video sessions are not recorded unless both parties explicitly consent
- Regular security audits and penetration testing are conducted
Your Rights
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate information at any time
- Deletion: Request complete deletion of your account and associated data
- Portability: Export your data in a machine-readable format
Third-Party Sharing
- We never sell your personal data to advertisers or data brokers
- Mentor profiles are visible to students only within the platform
- Payment processing is handled securely by our payment partner
- We may share anonymized, aggregated data for research purposes
Questions about your privacy? support@collegeinsiders.in